The TUG OF WAR between Open Source and Bespoke

It is like asking – Tea or Coffee? None of them is a wrong answer; it all depends on your taste. Selecting a solution for your B2B marketplace too, depends upon the type of business and its requirements.

There are a few factors you need to consider before making the selection. You should also keep in mind the future of your ecommerce, if you expect it to grow substantially; you will have to plan for it well in advance.

While an open source platform has a lot of benefits, bespoke solutions give you a greater control over your website and allows you to have a customized backend control panel based on your requirements.

Flexibility and Ease of Use
The major difference between the two is flexibility to customize. A bespoke solution is very customizable whereas an open source solution has certain limitations.

With a bespoke solution, you can decide how you want the interface to work, whereas an open source will have a common interface for everyone, to which you will have to adapt.

Set up Cost
If you compare the initial cost of both, an open source is cheaper. But in the long run, there is a good chance that you will have to pay more to customize the look and functionality of the site. As your site grows, the open source provider will charge you for add-ons like extra hosting space, extra bandwidth and support.

To use certain features of an open source solution, you will need to use plug-ins, which could get a bit tricky with continuous updates. Whereas with a bespoke solution, you can add any feature at any time without affecting the way your interface works.

Open source solutions have great plug-ins and widgets but they can get a bit confusing and new updates can add to the confusion. Whereas with a bespoke solution there won’t be a compatibility issue.

Third party software integration
An open source ecommerce facility may or may not be flexible with every third party software integration. But bespoke is all about customizing according to specific needs and hence third party software integration can never be an issue.

Legacy internal system
Most open source ecommerce solutions are good with fundamental functions. But when it comes to adapting advanced internal stock, accounts or logistics process, it could get costly and difficult. Needless to say that a bespoke solution can be adapted as per the client’s requirement.

Rapid changes and updates
An open source provider will have thousands of clients using its service and hence they have many issues to deal with, while on the other hand, a bespoke solution can offer a quicker response. When you choose an agency, just be sure to look at their past record of dealing with operational issues.

A basic difference between the two is – Open Source is a standard code, they have the wealth of user experience and most of the latest systems have innovative built-in solutions to maximize user experience and increase the sales conversion rate. Whereas bespoke ecommerce platforms can be built around your target audience. Your customers are the ones who are going to use your product/service and so knowing them inside out and building a platform based on their needs, is where bespoke platforms take the cake.

Ecumen has been providing bespoke ecommerce solutions for more than a decade. Know how associating with us will turn your ecommerce business around! Write to us at or speak to us on +91 98240 88036.